My latest Delete Delete Engage podcast guest is Drew McMillan, Director of UK Comms & Engagement at management consultancy, Deloitte.

Drew has been honing his engagement skills over a career spanning 26 years and has led colleague comms at BA, Virgin Trains and Ladbrokes along the way.

Our conversation covered some of the biggest challenges facing employee communications today, including:

Helping people in a hybrid workforce to stay connected.

How engagement can benefit from behavioural science. 

How we can help line managers to be better communicators.

Why organisations shouldn’t get too hung up on engagement surveys.

Why it's time to stop relying on email as a comms channel.

How a shared purpose can bring cultures together.

And why employees should be treated more like customers.

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