Wil Lewis is Global Chief Diversity, Equity and Inclusion Officer at consumer credit reporting company Experian, a company with 20,000 employees and operations in 55 global locations. 

These were the key talking points:

(5:37) On the importance of financial inclusion during a cost of living crisis.

(9:03) How the D&I role has evolved over the past 10 years.

(11.34) On collaborating with other pioneering D&I leaders and businesses.

(13:25) On the businesses and industries leading the way with D&I.

(15.08) Addressing the challenge that business leaders and communicators are so terrified of saying the wrong thing that they're “paralysed into inaction”.

(18:24) Ensuring that ‘straight white middle aged men’ and people from traditionally less marginalised groups feel as though they are part of this agenda and the solution.

(20:45) On male leaders taking more accountability for D&I.

(21:30) On invisible disability and needing advocates.

(22:50) On taking different approaches for different countries, creating safe spaces and being careful not to put LGBT+ people in danger.

(25:02) On recognising and supporting neurodiversity and removing barriers to success.

(28:40) On the opportunity and risk of using humour in D&I communications.

(30:55) On authenticity, avoiding tokenism and conscious inclusion.

(33:55) On coaching leaders and managers at all levels.

(35:20) Businesses getting started with D&I - be honest, deliberate and keep it focused.

(37:18) On measuring D&I.

(38:45) Choose 3 people - the one big takeaway and action for every listener.

(39:45) On the people who have mentored and sponsored Wil in his career.

(42:27) On learning from mistakes.

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