The birth of an MGA (With James Sterling & Charles Boorman)

Welcome to Insurance Covered, the podcast that covers everything insurance. In this episode Peter is joined by two guests, Charles Boorman, CEO and James Sterling, Head of Claims, at Kayzen Specialty a new MGA, and in this episode we discuss the story of how Kayzen was formed.


In this episode we discuss:


  • A recap on what an MGA actually is and what role they play.
  • How MGA's differ from insurers.
  • Who Kayzen are and what lines of business they write.
  • Why Charles decided to start an MGA.
  • Why Kayzen decided to both underwrite and manage the claims.
  • The plans for Kayzen's future.



Hosted on Acast. See acast.com/privacy for more information.

More from Insurance Covered

  1. 29:23Insurance as a force for good (With Rowan Douglas)Apr 22, 2024
  2. 28:59Insurance as the great enabler (Dr. Franziska Arnold Dwyer)Apr 08, 2024
  3. 15:37Insurance for politicians (With Avril le Pitre)Apr 01, 2024
  4. 32:33The 5 secrets to handling large claims (With Sarah Howell)Mar 25, 2024
  5. 31:13The birth of an MGA (With James Sterling & Charles Boorman)Mar 11, 2024
  6. 30:10On being the Director General of the ABI (With Hannah Gurga)Feb 26, 2024
  7. 32:42A look at kidnap and ransom insurance (with Charlie Hanbury)Feb 05, 2024
  8. 36:36Moral hazard: the dark heart of insurance (With Robert Hartwig)Jan 22, 2024
  9. 29:53The insurance of coral reefs (With Sarah Conway)Jan 08, 2024
  10. 37:16100th Episode Special: On Being the Chairman of Lloyd's of London (With Bruce Carnegie-Brown)Dec 18, 2023