How to Improve Customer Experience in Your Bar with Ashtin Berry

In our first Bar Chat Short of the season, Ashtin Berry shares her thoughts on improving customer experience in just four minutes.


Sommelier, mixologist, drinks consultant, activist, writer and equity campaigner, Ashtin founded Radical Xchange, a creative agency that focuses on intersectionality, and frequently features on the Drinks International Bar World 100 Most Influential Figures.


Tristan talks with Ashtin about:


• How to deliver premium customer service

• How customer experience is improved by knowledge of food and drink pairings


Listen today to improve your customer service!

 

Sign Up to become a Diageo Bar Academy Member: https://bit.ly/3SFn5X5

Test Your Bar Knowledge With E-Learning: https://bit.ly/3gD7NEU

Follow Diageo Bar Academy on Facebook: https://bit.ly/3SHLhba

Follow Diageo Bar Academy on Instagram: https://bit.ly/3gMzUBR


You must be over legal purchase age to listen.

Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.



Hosted on Acast. See acast.com/privacy for more information.

More from Bar Chat

  1. 36:19Back to the Future with Shay WaterworthApr 24, 2023
  2. 03:45How to make your bar sustainableApr 17, 2023
  3. 01:19:09Build Your Own Brand With Ryan ChetiyawardanaApr 10, 2023
  4. 02:51How to Make Social Content for your BarApr 03, 2023
  5. 59:11Stanley Tucci's Happy HourMar 27, 2023
  6. 02:19Why Exercise Matters in Your CareerMar 20, 2023
  7. 40:46Culinary Cocktails with Adam HandlingMar 13, 2023
  8. 02:54Why Representation Matters in the Bar IndustryMar 06, 2023
  9. 01:01:05From Mentee to Mentor with Julie ReinerFeb 27, 2023
  10. 03:39How to Write a Job Ad with Sean FinterFeb 20, 2023