13. “It’s bigger than FM … Workplace is enormous” | Julie Kortens & Vic O’Farrell

Ian chats with the sparkling Julie Kortens and Vic O’Farrell about the relationship between facilities management and workplace, what they’ve been up to since leaving the BIFM Board, and their fantastic ‘Choice, Chance, Change’ event on 23 November 2017 in London. ¡¡Spoiler alert!! “FM, we’ve always argued, it’s not the right descriptor… It’s bigger than that. Workplace is enormous”. Enjoy!