John Kelvie CEO of Bespoken on Improving Voice Assistant Performance - Voicebot Podcast Ep 256
John Kelvie is CEO of Bespoken, a leader in automated testing software for voice assistants. We discuss his company's journey from 2016 to 2022. And, we cover the voice assistant market evolution from Alexa and Google Assistant to custom voice assistants, customer support bots, and other novel applications. That discussion also takes us from predominantly consumer applications of voice assistants to the enterprise.
You might also enjoy going back to episode 6 or 55 where John shared the perspective of the early days of Bespoken.