Evan MacMillan CEO of Gridspace on Conversational AI Analysis - Voicebot Podcast Ep 266

Evan MacMillan started Gridspace 10 years ago to tackle a tough problem faced by contact centers: analyzing their conversational data. It's an application that stands apart from most conversational AI solutions with its focus on conversational intelligence as opposed to self-service.    Before co-founding Gridspace, MacMillan was a co-founder at Zappedy, which was acquired by Groupon during the heyday of online deals communities. He earned a degree in product design from Stanford.