Medicare’s Open Enrollment Mess

Every fall, an avalanche of advertising bombards the phones, televisions and mailboxes of the country’s 65 million Medicare beneficiaries.

Private insurance companies and brokers unleash this flurry of marketing in hopes of persuading as many people as possible to switch plans during Medicare’s open enrollment period.

This week, we explore how too many choices, too little help and an alarming amount of deception combine to lead many of America’s most vulnerable older adults astray.


Gretchen Jacobson, PhD, Vice President, Commonwealth Fund

Lauren Lachs, Volunteer, Medicare Rights Center

Leslie Montgomery, Medicare and Medicaid beneficiary

Learn more and read a full transcript on our website.

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