Innovating the model of innovation at Avios

In this week’s episode of Fightback, Robin speaks with Stephen Scott (Scottie), Chief Digital Officer at Avios. They cover off a whirlwind of topics including how the loyalty sector is evolving, why Avios is moving to a product led organisation, where Agile and Design thinking fit into their evolving target operation model and why it’s better to go through people than around them to drive change. Oh and how Scottie is not quite ready to trust in electric aircraft for a safe landing!

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