Guest: Prithwi Dasgupta - Customer Success Tools & Tech of Tomorrow
Customer Success Tools & Technology of Tomorrow
Join us with guest Prithwi Dasgupta, CEO of Smart Karrot, a leading customer success platform.
Today Prithwi shares his insights and experience around customer success technology and where it is heading in the future. We look at things such as how using Artificial Intelligence (AI), predictive analytics, and other tools will help scale customer success programs and empower CS professionals.
ABOUT PRITHWI DASGUPTA:
Prithwi is passionate about value – value to customers and value to employees. In his prior role as President of the technology business, he grew his business unit over 30 times focusing on retention, engagement and value. At SmartKarrot, in addition to leading the organization, Prithwi wears the hat of being the “Chief Success Partner” for customers and the SmartKarrot team.
Smart Karrot Website: https://www.smartkarrot.com/
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