We talk to Shoshana Zuboff about The Age of Surveillance Capitalism, her game-changing account of what's gone wrong with the world of big tech and how to fix it. What is surveillance power and why is it destroying the things we value? How have we allowed this to happen? Where will the resistance come from? Plus we ask whether the real problem here is technology or capitalism itself. With John Naughton.
In her new book Zuboff writes, “"surveillance capitalists know too much to qualify for freedom.”
Surveillance capitalists have succeeded in part because of an ideology of inevitablism. Blame the networks, this is just how they are.
What can be done?
Will this be enough? The excesses of raw capitalism during the Gilded Age were tempered by the World Wars. The historical conditions today are different. Democracy was in trouble before Facebook.
In surveillance capitalism, we are not the customers or the employees. This is rogue capitalism that is cut loose from society.
The Chinese state sees in surveillance capitalism the means to its own political ends.
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