Ready to flip the switch for the next disruption in business continuity?

Listen to our podcast with Huron Consulting Group for tips on building a resilient travel and expense program


The disruptive environment of the pandemic has unified our workforce through empathy, humility, and resourcefulness, all of which have helped promote business continuity. Communication and work policies around business travel have become more focused on ensuring employee safety in addition to compliance. Managers assessing whether to approve a business trip must determine if it’s worth both the financial and human capital risks. Building contingency plans around the outcomes for business continuity are also about being ready to flip the switch when the next disruption occurs.


Listen in to Marchelle Klippenstein, Vice President of the Value Experience Group at SAP Concur solutions, as she chats with Katheryn Nolfo, Consulting Director of Huron Consulting Group, on how organizations are shifting from measuring the ROI of travel to the Return on Travel (ROT). From car rentals to pre-approvals and home office environments, they discuss the new focal points of a resilient travel and expense program that’s ready for the next disruption in business continuity.




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