Moment #5: What’s Busy Work, and Why Is It So Common?
Moment #5 // What’s Busy Work, and Why Is It So Common?
One of the hardest things to do in any organization is to stop activity once it’s started—even if you know it’s not delivering value. It gets a life of its own, because people get emotionally attached to it, and they protect it.
“Busy Work” is activity that keeps you occupied, but doesn't necessarily create value. It's justifiable to anyone who happens to look, based on the hours of effort it consumes. But is it useful? You can take a deeper dive into these insights by listening to Ep.73: Busy Work
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