Sean Hooker, Head of Redress at the Property Redress Scheme, sits on the steering group of the Improving Material Information in Property Listings Project, developing the new material information rules for property listings. He's also heavily involved in a new redress pilot, aiming to show how stronger tenant redress with landlords could work. 

In this Newsagent podcast episode, he shares his expertise on the topics, why they're important - and how agents can prepare for the upcoming changes. Plus, he gives an overview of the results of the Property Redress Scheme's latest annual report, covering what the number of complaints tells us about the industry and more. 

If you're interested in the topics raised in this podcast, check out the extra resources below:

• Why agents don't need to fear new material disclosure rules
• What could a new redress pilot mean for rental reform?
• Your guide to the new material information rules for property listings

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