In today's episode we're joined by communications specialist Jenni Field. Jenni has extensive experience in business communications and recently authored the book 'Influential Internal Communication: Streamline Your Corporate Communication to Drive Efficiency and Engagement'. 

Jenni shares with us the common symptoms of businesses that are suffering from deep-rooted communication issues and how we should go about trying to solve them.

In this episode we discuss:

• What led to Jenni dedicating her focus to internal communications and founding Redefining Communications
• What triggered Jenni to document her experience in the form of her book, 'Influential Internal Communication'
• How to identify resolvable surface-level issues vs. deep rooted cultural communication problems
• Quick communication fixes that make us all cringe!
• What are the similarities and differences in communication issues faced by SMEs and large corporations?
• The right and wrong ways to surface information from employees (avoid survey fatigue!)
• What causes employees to distrust your communication
• Should social affairs and politics be discussed at work?

Referenced on this episode:

• Jenni's book, 'Influential Internal Communication: Streamline Your Corporate Communication to Drive Efficiency and Engagement': https://amzn.to/3x4AT30 or via Kogan Page: https://www.koganpage.com/product/influential-internal-communication-9781789666137

CONNECT WITH JENNI / REDEFINING COMMUNICATIONS

• https://redefiningcomms.com/
• https://twitter.com/mrsjennifield
• https://www.instagram.com/jennifield/
• https://www.linkedin.com/in/jennifield/

CONNECT WITH SCOTT:

• scott.colenutt@sitevisibility.com
• https://www.linkedin.com/in/scottcolenutt

CONNECT WITH SITEVISIBILITY:

• https://www.sitevisibility.co.uk/
• https://www.youtube.com/user/SiteVisibility
• https://twitter.com/sitevisibility
• https://www.facebook.com/SiteVisibility
• http://instagram.com/sitevisibility

Hosted on Acast. See acast.com/privacy for more information.