Tripadvisor Success Story, Jamie Holmes, General Manager of the Nantucket Hotel and Resort

It’s time for Part Two of the Nantucket Hotel and Resort interviews! In our last episode, we had a thought-provoking conversation with Gwenn Snider, the owner of Little Gem Resorts, including the Nantucket Hotel and Resort, a hotel distinguished for year after year, topping the Top 25 Best of the Best Hotels in the US on the Tripadvisor Travelers Choice Awards

This time, I was honored to have the opportunity to speak with the hotel’s extraordinary General Manager, Jamie Holmes.

Jamie shared with me many insights on how his winning team keeps their guest satisfaction so high, by thinking as a team, working as a team, and even focusing on guest reviews as a team.

If you are a hotel manager or aspire to be a great hospitality leader someday, you will not want to miss a single word of this episode of the Hospitality Reputation Marketing Podcast, Get Great Reviews.