Dame Jackie Daniel: ‘Rinse and repeat’ won’t wash for dealing with the backlog

Newcastle Hospitals received the UK’s first coronavirus patients in January 2020. Two years on and with the NHS dealing with the biggest backlog it has ever faced, the trust’s chief executive, Dame Jackie Daniel, explores why bolder thinking is needed to tackle spiralling waiting lists. Sitting down with Matthew Taylor, Dame Jackie gets candid about the challenges of her role, striking the right balance between central and local leadership, and why the health sector needs to ‘lean in’ when working with local authorities. Speaking shortly after the debut of the Channel 4 documentary Geordie Hospital, she shares why letting the cameras in was so important.

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