Dr Kathy McLean: Accountability needs to be to the people that we serve.

Dr Kathy McLean, chair designate of Nottingham and Nottinghamshire Integrated Care System, talks system working in the wake of the pandemic, the point of difference between integrated care boards and integrated care systems, and the role of the centre in system success. The former NHS Improvement medical director and chief operating officer also explores the shift in attitudes towards the LGBTQ+ community and the progress yet to be made.

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