#51 -Saïd Business School's Dr. Nigel Spencer on automation and talent in professional services

After a career in academia exploring cultural change and group dynamics, Dr. Nigel Spencer went on to work in professional services for PwC, and in talent development for international law firms. In his role at Saïd Business School, Nigel has developed a range of white papers on the importance of strategic talent programmes in creating competitive advantages.

In this podcast, I ask Nigel about the impact of automation in professional services (03:00), the ways in which technology is augmenting the industry’s culture (06:55), and how talent strategies are changing to attract the younger generations entering the workforce.