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202. Great culture starts with teams
32:20||Season 12, Ep. 202Sign up for the newsletterSomeone posted on LinkedIn that the podcast had died. Or I had died. But he is risen! I'm back with a great discussion, powerful in its simplicity.Psychologists Dr. Patricia Grabarek and Dr. Katina Sawyer have created a guidebook for anyone who wants to make things better for their teams. In it they suggest that managers need to set the tone for our colleagues. Yes, of course I hear you say but it's so often something that the hectic buzz of work distracts us from.As workplace wellness is in decline they suggest that it's time for managers to step up and be the creators of great culture, even if that might be pushing against the tide.Leading for Wellness is out now.
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201. PING! How to cope with communication overload
34:48||Season 12, Ep. 201Join 100,000 other workplace culture enthusiasts by signing up for the Make Work Better newsletterInterested in how skills could enhance your business? Check out the short film I made with the Department for Education.Get in touch with BruceWhat do your typos say about you?What's the right medium to build connection with your colleagues?How did Shopify and Netflix reinvent their communication?How can any of us navigate a bulging calendar and overloaded inbox?Professor Andrew Brodsky gives us a field guide to communications and tells how we should be rethinking how we message.Andrew's new book Ping is out in February.200. The Careers Collective - what's next for work?
39:44||Season 12, Ep. 200Interested in how skills could enhance your business? Check out the short film I made with the Department for Education.Sign up for the newsletterToday's episode is an Avengers Assembled of podcasts about work. I join host Helen Tupper and Sarah Ellis from the Squiggly Careers podcast, as well as Isabel Berwick from the FT's Working It and Jimmy McCloughlin from Jimmy's Jobs.We talk AI, asking payrises, RTO and much more.199. Turning your team into a tribe
42:26||Season 12, Ep. 199Michael Morris's book Tribal covers the codes that bond humans together. It has been shortlisted for the Financial Times Business Book of the Year award 2024. It came runner-up to 'Supremacy' by Parmy Olson.He explains that humans are inspired by peer codes, human codes and ancestor codes when it comes to their behaviour - and he gives plenty of insight of how we could build more tightly bonded groups in our own teams.Make Work Better: Resisting the Enshittification of Work in 2024198. Outrage in the work chat
40:13||Season 12, Ep. 198Everywhere we look we see someone who is outraged - and plenty of that anger makes its way to the workplace. The last time President Trump was in power it led to employees becoming more active - who knows if the same will happen in 2025.Karthik Ramanna talks us through the way to deal with outrage - and the actions that any leader can take to make the workplace a better place. His new book is out now.More about the Edelman Trust index197. Transformational cultures use the manager as a coach
35:30||Season 12, Ep. 197Sign up for the newsletterTiffany Gaskell outlines coaching as a route to transformational leadershipTiffany Gaskell is the co-author of Coaching for Performance, the top-selling guide to coaching first published by Sir John Whitmore the inventor of the discipline.It's curious to consider that there was a founder of coaching, and Tiffany takes me through the history of the practice, how it took hold and where it is today.There's a key consideration about the modern manager given to us by the Gallup Global Workplace Report, 80% of those who are engaged with their jobs say they've received direct feedback from their manager in the last week.This is a powerful insight but also poses a huge challenge - how can any of us find the time to observe and then feedback to every worker in our team. Tiffany explains that this is where a culture of coaching comes in, transferring the burden of observation from the manager to facilitating a socratic questioning approach. You can follow Tiffany on LinkedIn and the book is out now.196. How Intel fixed work and then threw it away
34:46||Season 12, Ep. 196Subscribe to the free Make Work Better newsletterBrigid Schulte is a journalist and writer who brings a reporter's ear for stories to her exploration of modern work.Over the course of a decade Schulte has talked to people about the impact their jobs has on their lives - and has explored any hope that we might be able to make this better.Her new book, Over Work and paints a hopeful image of how we might fix the toxic elements of our jobs.One of the examples is about Intel, who in 2013 experimented with a new initiative styled Freelance Nation to bring some of the upsides of gig work to a professional knowledge work environment. It proved hugely successful and yet they decided to scrap it.Buy Over Work