Coca-Cola's Chief People Officer on HR's Role in Organisational Transformation

On the show today, I am talking to Lisa Chang, Senior Vice President and Chief People Officer at the Coca-Cola Company. Throughout our conversation Lisa shares her perspective on how HR is evolving as a function, based on her experiences throughout a nearly 30 year career in HR and her current role as a Chief People Officer, for employees across more than 200 countries worldwide.

We also discuss:

  • The role of the Chief People Officer and the HR function in supporting organisational transformation
  • The impact of the pandemic on employee experience and wellness and how the Coca-Cola Company has addressed this
  • The critical areas that HR needs to focus on to be successful in the future
  • How HR can add business value as we start to transition out of the pandemic

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