One doctor's experience inside Babylon Health

The Sunday Times’ tech correspondent Danny Fortson brings on Hugh Harvey, managing director of consultancy Hardian Health, to talk about his time at Babylon Health (4:30), his first look at the company’s “artificial intelligence” (7:00), why it’s hard to build a medical chatbot (11:30), the siloed nature of the company (14:30), its regulatory loophole (16:20), Ali Parsa’s obsession with creating an “AlphaGo moment" (21:10), the gong (24:15), how the company became more brazen with its marketing (27:10), why getting chatbots certified as medical devices is so hard (29:45), and why the Silicon Valley way often doesn't work in medicine (33:00).

Link to The Sunday Times' investigation:

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