British Airways The Check in

As we begin the winter season our podcasters Julian, Molly and Paul go behind the scenes to find out more about how our Global Operations team plan and manage weather events.

Our Head of Operational Readiness and Accountable Manager Operations, give us an insight into the complexities involved both in the run-up to a weather event and on the day, sharing examples from the UK and the US East Coast.

They also chat about the close relationships with the MET office and Heathrow Airport, essential for working through the many pieces of the operational jigsaw, to minimise disruption for our customers and operation.

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