New Customer Experiences & Behaviours with Fabrice Limon and Pasan Wijesena
As the world continues to adapt and grow, Fabrice Limon and Pasan Wijesena share their perspectives of seeing customer behaviours and experiences evolve and change over the year, as well as insight into what the future holds. From guests' response to bars opening to the question over whether at-home experiences will continue, this episode reveals all when it comes to the new “customer norm”.
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