Now more than ever, bar culture and identity is an area which venues really need to get right. How can you make your venue stand out? How can you attract guests and encourage them to return? Tristan Stephenson speaks to long-running bar owners Sly Augustine and Tash Conte on how their bars have stood the test of time and attracted a community of loyal customers.

GUESTS INCLUDE:

Tash Conte – Owner and operator of Black Pearl, Melbourne

Sly Augustine – Owner of Trailer Happiness, London

IN THIS EPISODE:

- What it's like to build a bar brand - with tips!

- How the personality of a venue is shaped over the years.

- How to create the right atmosphere for your guests.

USEFUL LINKS:

Discover the key cocktail and bar trends to watch out for.

Download this digital customer experience survey.

CONNECT WITH US ON:

Facebook: https://www.facebook.com/DiageoBarAcademy

Instagram: https://www.instagram.com/diageobarac/

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Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.

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