#207 How to have conversations that matter

In this week’s Ask the Expert interview, Sarah talks to author, radio host and TED speaker Celeste Headlee about how to have better conversations at work. Together they discuss why most of us focus too much on what we’re going to say rather than what we can learn from conversations. Celeste suggests practical ideas to improve the quality of our conversations including the difference between a shift and a support response to how to approach every conversation with curiosity. You can watch Celeste’s talk on TED - 10 ways to have a better conversation and find out about her latest work at celesteheadlee.com.


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